During all parts of the buying process Martin Roberts provided an excellent service, returning calls promptly, dealing with both small and the larger questions with equal speed.

He worked tirelessly to keep the chain moving forward and provided reassurance and calm at the more stressful times. His local knowledge was very valuable and I enjoyed our almost daily telephone calls as we moved closer to exchange.

The moment I phoned Graham Macdonald I realised he already knew of our house and had appreciated its unusual structure! That was a really good start.

He visited us immediately, quoted what we thought was an optimistic price range, yet found really nice purchasers whose price fitted the range. He was experienced, knowledgeable, enthusiastic and professional throughout and we have had every confidence in him.

We have been extremely impressed with how the whole process of marketing and selling our home. We would definitely use Cuan Ryan again. Cuan was always available, helpful and offered great advice.

He also worked hard in the background keeping the sale moving with all parties involved. Most importantly his experience and local knowledge allowed him to present the home, knowing exactly how to sell the property in an positive yet honest way. Great job throughout and made particularly enjoyable by observing Cuan fitting the For Sale sign into his mini!

I enjoyed the process of buying our house and that was largely to do with Graham MacDonald. He was very good at all the practical things like returning calls promptly and he always had good banter, which made it fun, but what I appreciated most was that I always had the sense that he was being straight with me.

Ours was quite a tricky negotiation, because there was a competing buyer and he guided us through it and it laid the foundations for a great relationship with the vendor, which meant that the whole transaction went very smoothly. If I were to sell my new house, I would talk to Graham first.

We were so pleased with your company we would like to give a testimonial for potential customers who are looking to sell or buy a home in England.

End of 2010 we decided to sell our house to go back to France.

We had been using local Estate Agents in the vicinity but decided to employ the services of Kemp & Kemp Residential in Oxford to access the broader market and low and behold in less than a month they found a cash buyer from London who made a very strong offer close to the guide price. The buyers were also able to fit in with our timescales, which made the whole transaction a breeze.

We have no hesitation in recommending Kemp & Kemp Residential to everyone wishing to access a wider audience, especially the London & International markets.

Never in my wildest dreams would I have anticipated writing a note of appreciation to an estate agent! Given the recent disappointment and frustrations served up by one of Wantage's most illustrious estate agencies, I can genuinely say the purchasing experience with Kemp & Kemp is one I have neither experienced before or could expect to experience again.

So again, as the words are now flowing, thanks again for the relaxed professionalism and the gentle manipulation of the various personalities in getting this transaction over the line.

I am remiss not to have written before, as I was hugely impressed by your companies service in purchasing our new home.

Rachael Hodnett, in particular, went way beyond the call of duty organising and liaising between all the parties. Things were made tough as the vendor had a critical deadline to achieve. On top of that, we ourselves had a 6 week window in which to complete the purchase. So things were always going to be tight. Her dedication to seeing things through even extended to arranging a last minute structural survey over a weekend. Brilliant service.

Without her, the sale would have fallen through.

I would have no hesitation recommending anybody to use Kemp & Kemp in the future.

Great work Kemp and Kemp, and especially Rachael Hodnett. Not only did you sell my property in record time, but you did this while I was out of the country: A very professional service from beginning to end.

Now that we have Completed on our new home, I would just like to say how impressed we were with the way you handled things generally, particularly with our meetings & discussions with the Vendors.

Purchasing or selling a home can be very traumatic but this sale went through beautifully thanks to Kemp & Kemp’s calm assurance and experience. Thank you once again.

I just wanted to say a HUGE thank you for the fantastic service that you provided during my recent purchase.

Had it not been for that late Friday phone call from you this purchase would simply not have happened and I very much appreciate that when you said you would contact me you did! There was no messing around and you kept your word and made the handing of this matter smooth, effective and straightforward.

Thank you Martin, well done Kemp & Kemp!

I had never sold a house before, and it had been 15 years since I had bought one, so I will admit that I was not looking forward to the experience. The service provided by Kemp & Kemp's Martin Roberts turned all of my expectations on their head, however, and I have been recommending his services to local friends ever since.

I was so impressed with the way in which Martin showed me the house which I wanted to purchase that I had no hesitation in engaging him also to sell my existing home - a decision which was quickly vindicated as it sold on day two of being on the market. Every part of his service impressed me and inspired confidence: his advice on the price at which to sell, his work on putting together the attractive brochure and web page, the quiet respect with which he treated my home and that of my vendors, and his level of communication which made me feel I was constantly in the loop. He was always available, his counsel was considered, honest and wise, and if he didn't have the expertise needed to answer my questions or those of my buyer, his capacious address book would enable him to recommend at least one or two professionals who could help.

I'm so happy in my new home that I hope not to move for a very long time, but when I do I hope Martin will be there to make it happen.

In this difficult market moving house is a voyage more stressful than ever.

Graham MacDonald and his team at Kemp and Kemp have kept the ship steady, reassuring us at every turn and twist that everything would be alright.

Their expert guidance on the valuation of our South Oxfordshire barn, the savvy brokering between parties during conveyancing as well as regular progress updates have landed us in the heart of Oxford, where we belong!

I wanted to bring your attention to the excellent work by Rachael Hodnett of your Summertown office. She has been magnificent, efficient in every way and really helpful and we are very grateful to her for her assistance along the way.

While searching for houses we have been in touch with some thirty agents and she is without doubt the best. Cheerful and enthusiastic she has gone above and beyond the call of duty, taking calls on her day off and really working hard to make sure the sale was agreed.

I'm sure the vendors would agree with me in commending her for her good work and if we ever come to sell, it'll be Kemp and Kemp we'll call to handle our next move.

I was recommended to Kemp and Kemp Residential by a close friend, I had already used two "high street" estate agents with no success and plenty of heartache. The marketing from Kemp and Kemp was superb, and the pictures and presentation advice second to none.

On the first day of active marketing I received an offer which I decided to accept. The speed in which everything happened was astounding – only 5 weeks from the initial instruction to the completion date!

I cannot thank Rachael and her team enough for making the selling process so stress free and easy to get through. I would recommend Kemp and Kemp Residential to anyone.

Sincere apologies for not writing to thank you earlier for your splendid job on selling Greystones so quickly.

The selling conditions had become very difficult but within a few short weeks, you found a buyer who was keen for a quick completion.

Your service was always professional which can be an underestimated word, however, information, feedback and brochure including the photography demonstrated the balance you have of the fantastic personal service and underpinning support network to offer just what they seller needs.

We both thank you and appreciated your hand holding during this very stressful time.

On behalf of my wife and myself I would like to thank all at Kemp & Kemp for the thoroughly professional manner they exhibited during the sale of our property in Abingdon.

Moving house is never easy and in the current climate is even more stressful but Kemp & Kemp excelled in keeping us informed of everything that was happening with our sale. We were particularly impressed with the way that viewings were conducted, Graham not just "showing" prospective buyers around the house but really selling both our property with all its features and the area in general. Having changed from a local agent who failed to impress us, we would have no hesitation in recommending Kemp & Kemp.

I left a messsage and just wanted to say thank you. Thanks for all your help it is appreciated.

Graham thank you for your help during the sale and I can honestly say the all of your staff were professional to the end.

A small 'thank-you' for a very great deal of work done on our behalf for very little profit.

Your negotiating skills were fully exercised on our behalf, and we are very grateful.

I would like to thank you very much for the excellent service you gave me when purchasing my cottage. I was not even your client, the seller was; but you went beyond the realms of normal service and I am most grateful to you.

Even Mrs C (the seller) said how nice and helpful you had been and that you didnt appear like most estate agents. She added that you were caring and appeared to really want to help her as much as possible. This has been my experience too.

Indeed you deserved your fee and I would not hesitate to recommend you to any of my friends as the service you supplied was professional, helpful, understanding and above all, personal to my needs.

The builder that you recommended has been wonderful and I am looking forward to meeting my new gardener which you have also recommended. When you move to a new area, it can be difficult; and to have these little extras can make all the difference.

To have the added bonus of a bottle of bubbly delivered on completion, I have to say was a delight. This is not something I have ever had from any other agent and I have sold 7 houses within the last 13 years.

Thank you Cuan from Kemp and Kemp, I am most grateful to you.

Would just like to pass on our thanks to Kemp & Kemp and Rachael Hodnett specifically, for your assistance during the buying process.

From my experience your willingness to smooth out any issues efficiently and quickly ensured that our purchase went through in the timescales requested by ourselves and the vendor. What is usually a stressful process was made far less difficult by your determination to get things done and to ensure that any issues were resolved without delay; it is difficult to find an estate agent that will go the extra mile to ensure that their clients' needs are met, Kemp & Kemp certainly fall into this category – again thank you.

A note of thanks for your outstanding work on the recently-completed sale of my parents' home in Woodeaton.

Faced with the challenge of selling a home from 3,000 miles away in the U.S., we were particularly reliant on you to take charge of the sales effort and guide us in our decisions, and you did a wonderful job. We were impressed by your energy in marketing the property and follow-through on expressions of interest, and your regular updates kept us well-informed. We also very much valued your counsel in deciding how to deal with the various issues that arose, as well as your thoughtful assessments of potential buyers' level of interest and commitment.

We were also very impressed by the quality of your team and support – the brochure you prepared was first-rate, and on the occasions you were unavailable, others in your office were aware of where things stood and able get us the information we needed.

You were also a pleasure to work with, and we very much appreciated the extra items that you handled for us, such as arranging a house cleaning, replacing the door lock, and providing workmen access to the home in our absence.

I just wanted to say a big 'thank you' on behalf of my brother and myself to the Residential team for completing the sale of our property this summer. It has taken a lot of work and determination, especially from Rachael.

Your positive approach, integrity and consistently cheerful attitude has made the whole process so much easier. I'd recommend your agency and your staff wholeheartedly to anyone wishing to secure a sale in these 'interesting' times.

"Just to say how marvellous Cuan Ryan was yesterday... He was excellent and a definate asset to your company."

"Great news and I can honestly say, we would never have got to this point without your inspired intervention."

Thank you very much for your efforts in the sale of our house – your determination, professionalism and attention throughout the process made it as easy and pain free as moving house can be!

We are also extremely grateful for the way you resolved the difficulties that came up as a result of the survey, which required great skill and tenacity as well as very careful handling.

"I would like to thank you for your attention to detail and for the helpfulness and professionalism with which I was treated leading up to my move."

"Thanks for the great service and not least the wonderful champagne."

"I wanted to put pen to paper and thank you and your team for all the hard work and effort shown in securing sales at our development at Lincombe Lodge, Boars Hill. It certainly has been a tough one and neither of us realised at the inception of this site quite how tough it was going to be, not helped of course by the last twelve months of the credit crunch!"

"Your tireless enthusiasm has been extremely refreshing and working with you all, an absolute pleasure, I only hope we can work together again, in the not too distant future. I would have no hesitation in recomending your highly professional and efficiently run organisation."

"Keep up the good work!"

"Just a note to thank you for your highly professional help with our purchase, in very difficult circumstances..."

"We will be genuinely happy to recommend your agency when the opportunity arises."

"[Kemp & Kemp] launched the property with an excellent campaign and the publicity material has always been of a high standard, with good attention to the all-important details."

"The commitment of the agency to achieving the sale has been brillant... definitely not a 10 'til 5 Monday to Friday work schedule."

"[Kemp & Kemp] will definately be on your side and will do their utmost to achieve a satisfactory sale. I can highly recommend them."

"A great big thank you for selling our house."

"Thanks a lot for all your help."

"Thanks very much for all your efforts to help us achieve the successful sale."

"We wish Kemp & Kemp every success for the future."

"I am extremely grateful to you all for such an excellent service. You cannot be faulted!"

"...from a very satisfied customer!"